Privacy policy

Personal information you provide when scheduling service or contacting us: your name, phone number, email address, and service address.

Non-personal information collected automatically when you visit our website, such as browser type, IP address, and cookies used to improve site performance.

To schedule and perform HVAC service at your home.

To communicate about appointments — confirmations, reminders, and updates, including by text message.

To send optional promotional messages and offers, only if you have opted in.

To improve our website and services.

By providing your mobile number and opting in, you consent to receive text messages from us for appointment notifications and, if selected, marketing messages.

Message and data rates may apply depending on your mobile carrier plan. Message frequency varies.

Reply STOP at any time to unsubscribe from text messages. Reply HELP for assistance.

We do not transfer or share your personal information, including your phone number, with any external organizations for their marketing use under any circumstances.

We do not share customer data with third parties for promotional or marketing purposes.

Limited information may be shared with trusted service providers who help us operate our business (for example, scheduling or payment processing), or when disclosure is required by law.

Unsubscribe from marketing emails at any time using the link in any message.

Reply STOP to any text message to stop receiving texts.

Contact us to request access to, updates to, or deletion of your personal information.

We use reasonable administrative and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.

Questions about this policy or your data? Email office@myair.repair or call (256) 508-5807. You can also write to us at 2201 Governors Dr SW, Huntsville, AL 35805.